We hope that you will find these guidelines helpful and if you have any further
questions, please do not hesitate to contact us via email or call us at 1-800-668-4422.
CARE GUIDES BY MATERIAL
What kind of material is my jewellery?
To ensure your gold jewellery maintains its sparkle and integrity, follow these simple care instructions:
Avoid Harsh Chemicals: Keep your gold pieces away from bleach, chlorine, and other household cleaners—they can weaken the metal over time.
Remove Before Activities: Take off your jewellery before swimming, exercising, or doing heavy-duty chores to prevent scratches or exposure to harmful elements.
Store Separately: Use a soft pouch or lined jewellery box to avoid scratches. Gold can be delicate, so prevent it from rubbing against other pieces.
Clean Gently: Use a soft, damp cloth or a mild soap solution to clean your jewellery. Avoid abrasive materials to maintain that radiant finish.
Polish Regularly: Restore the shine with a jewellery polishing cloth, infused with special chemical materials, to effectively brighten your gold pieces. These cloths are designed to be gentle yet powerful, keeping your jewellery looking as good as new.
Professional Maintenance: Take your jewellery to a professional jeweller for a checkup or deep clean at least once a year. They’ll ensure stones are secure and the piece is in top condition.
Gold vermeil, known for its premium quality and lustrous finish, requires careful maintenance to preserve its appearance. Follow these care tips to keep your gold vermeil jewellery looking its best:
Avoid Water & Moisture: Gold vermeil is delicate, so remove your jewellery before swimming, showering, or washing your hands to prevent the gold layer from wearing off.
Steer Clear of Chemicals: Perfumes, lotions, and cleaning agents can damage the gold coating. Apply beauty products first, then wear your jewellery.
Store Safely: Use a soft pouch or a lined jewellery box to keep your vermeil pieces from scratching or rubbing against other jewellery.
Clean Gently: Wipe your jewellery with a soft, lint-free cloth after each wear to remove oils and dirt. Avoid abrasive cloths or brushes.
Polish Regularly: Restore the shine with a jewellery polishing cloth, infused with special chemical materials, to effectively prevent tarnishing and brighten your gold pieces. These cloths are designed to be gentle yet powerful, keeping your jewellery looking as good as new.
Limit Wear: Vermeil jewellery is ideal for special occasions. Avoid wearing it during high-impact activities to preserve its beauty.
Sterling silver is a popular choice for its bright finish and versatility, but it requires proper care to maintain its shine and prevent tarnishing. Here are some essential tips:
Avoid Tarnish Triggers: Sterling silver naturally tarnishes when exposed to air, moisture, and chemicals. Keep it away from perfumes, lotions, and household cleaners.
Wear It Often: Believe it or not, wearing your silver jewellery helps prevent tarnish! The natural oils from your skin create a barrier against oxidation.
Remove Before Activities: Take off your silver jewellery before swimming (chlorine is a no-go), exercising, or doing household chores to avoid scratches or exposure to harmful substances.
Store Properly: Use an airtight pouch or anti-tarnish bag when not wearing your silver pieces. Avoid storing them with other metals to prevent scratches.
Clean Gently: Use a soft, non-abrasive cloth to polish your jewellery. For stubborn tarnish, a gentle soap and warm water solution can work wonders. Dry completely before storing.
Polish Regularly: Restore the shine with a jewellery polishing cloth, infused with special chemical materials, to effectively prevent tarnishing and brighten your gold pieces. These cloths are designed to be gentle yet powerful, keeping your jewellery looking as good as new.
Avoid Prolonged Sunlight: Direct sunlight can speed up tarnishing. Store your silver jewellery in a cool, dark place.
Professional Care: For heavily tarnished or intricate pieces, a professional jeweller can provide deep cleaning and restoration.
Diamonds are prized for their brilliance and durability, but they still require proper care to keep them sparkling. Follow these essential tips:
Clean Regularly: Diamonds can lose their brilliance due to oils and dirt. Clean them at least once a month using warm water, mild dish soap, and a soft-bristle brush. Gently scrub the stone and the setting, then rinse thoroughly and pat dry.
Avoid Harsh Chemicals: Keep your diamond jewellery away from chlorine, bleach, and other abrasive cleaners—they can damage the metal setting and dull the stone.
Store Safely: Diamonds are incredibly hard and can scratch other jewellery. Store them in individual soft pouches or compartments to avoid damage to other pieces.
Remove Before Activities: Take off your diamond jewellery during physical activities, especially ones involving heavy lifting or contact with rough surfaces, to protect the setting and metal.
Check the Setting: Regularly inspect the prongs or clasps holding the diamond. Loose settings can result in losing the stone, so have a professional jeweller tighten them if necessary.
Professional Cleaning: Take your diamond jewellery to a professional jeweller for deep cleaning and maintenance at least once a year. They’ll restore the brilliance and ensure the setting is secure.
Avoid Touching the Diamond: Always handle your jewellery by the edges or band. Touching the diamond leaves fingerprints and oils that can dull its sparkle.
Ultrasonic Cleaners: Use ultrasonic cleaners cautiously. While effective for removing grime, they can loosen the setting in some jewellery. When in doubt, consult a professional.
By adhering to these care tips, your diamond jewellery will continue to dazzle and remain a cherished accessory for years to come.
Gemstones add vibrant colour and unique beauty to jewellery, but they require careful handling to maintain their appearance and longevity. Follow these care tips:
Know Your Stone: Each gemstone is unique! Hard stones like sapphires and rubies can handle more wear, while softer ones like opals and pearls need extra TLC. Always check specific care instructions for your gem.
Clean Carefully: Use warm water, mild soap, and a soft cloth or brush for most gemstones. Avoid soaking porous stones (like turquoise or opals) and steer clear of harsh chemicals or steam cleaners.
Avoid Extreme Temperatures: Sudden changes in temperature can cause cracking, especially in delicate stones like opals and emeralds. Keep your gems away from direct sunlight, heat, or freezing conditions.
Steer Clear of Chemicals: Hairspray, perfumes, and cleaning products can dull or damage gemstones. Apply beauty products first, then accessorize for the final touch.
Remove Before Activities: Take off gemstone jewellery before swimming, exercising, or doing heavy chores. Chlorine, sweat, and impact can harm the stone or loosen its setting.
Store Safely: Keep gemstones in individual pouches or a lined jewellery box to avoid scratches. Harder stones like diamonds can scratch softer ones if stored together.
Inspect Settings Regularly: Prongs or bezels holding your gemstones can loosen over time. Check your jewellery often and have a professional tighten or repair settings as needed.
Avoid Ultrasonic Cleaners for Soft or Treated Stones: Some stones, like emeralds and pearls, are too delicate for ultrasonic cleaners. If in doubt, stick to manual cleaning methods.
Professional Maintenance: Have your gemstone jewellery professionally cleaned and inspected at least once a year. Jewellers can ensure the stone's luster and setting integrity.
Pearls are delicate and require special care to maintain their luster and prevent damage. Follow these essential tips:
Last On, First Off: Pearls are delicate, so put them on after applying makeup, perfume, and hairspray. Remove them first when undressing to avoid damage from beauty products.
Avoid Chemicals: Keep pearls away from harsh chemicals like cleaning agents, acids, and even chlorinated water—they can erode their natural nacre.
Clean Gently: After wearing, wipe your pearls with a soft, damp cloth to remove oils, sweat, and dirt. For a deeper clean, use a mild soap and water solution, but avoid soaking them.
Store Properly: Store pearls in a soft pouch or lined jewellery box separate from other pieces to prevent scratches. Avoid airtight containers; pearls need to "breathe."
Wear Them Often: Pearls benefit from your skin's natural oils, which help maintain their luster. Wear them regularly to keep them hydrated and glowing.
Avoid Heat & Dry Conditions: Excessive heat or prolonged dryness can cause pearls to crack. Keep them away from radiators, direct sunlight, or heated jewellery boxes.
Inspect Strands Regularly: For pearl necklaces, check the string for wear and have them restrung every 1-2 years if worn frequently. Look for knots between each pearl to prevent rubbing.
No Ultrasonic Cleaners: Ultrasonic or steam cleaners can damage pearls. Stick to gentle hand-cleaning methods to preserve their beauty.
Handle with Care: Pearls are organic and softer than most gemstones. Handle them gently to avoid chipping or scratching their delicate surface.
By adhering to these care guidelines, your pearls will maintain their beauty and last for generations.
Enamel jewellery features a vibrant, glass-like coating that requires careful handling to maintain its beauty and integrity. Follow these care tips:
Avoid Harsh Chemicals: Keep enamel jewellery away from cleaning agents, perfumes, and hairspray. These can dull the finish or cause the enamel to chip over time.
Handle with Care: Enamel is a glass-like coating, so avoid dropping or banging your jewellery against hard surfaces to prevent chipping or cracking.
Clean Gently: Use a soft, damp cloth to wipe your enamel jewellery after wearing it. For a deeper clean, use lukewarm water and a mild soap. Avoid abrasive brushes or materials.
Store Properly: Store enamel pieces separately in a soft pouch or lined jewellery box to avoid scratches or chips from other jewellery. Never store them loosely with harder metals or gemstones.
Keep Away from Extreme Temperatures: Enamel can become brittle in extreme heat or cold. Avoid exposing your jewellery to prolonged sunlight or sudden temperature changes.
Remove Before Activities: Take off enamel jewellery when swimming, exercising, or doing chores. Water, sweat, and impact can weaken the enamel over time.
Inspect Regularly: Check your enamel jewellery for chips or cracks. If damage occurs, take it to a professional jeweller who specializes in enamel repair.
No Ultrasonic or Steam Cleaners: These methods are too harsh for enamel and can cause it to crack or separate from the metal.
Following these guidelines will help keep your enamel jewellery looking vibrant and well-preserved for many years.
What kind of material is my jewellery?
×14K Gold
Our 14K Gold jewellery is stamped with “14K” or “585”.
10K Gold
Our 10K Gold jewellery is stamped with "10K" or "417".
14K Gold Vermeil
Our 14K Gold Vermeil jewellery is crafted from Sterling Silver and plated with 14K gold, stamped with "925" or "Sterling".
Sterling Silver
Our Sterling Silver jewellery is stamped with "925" or "Sterling Silver".

