TERMS AND CONDITIONS
1. Please note that items and pricing may be subject to change without notice.
2. Processing time is three business weeks.
3. Personalized orders cannot be canceled once submitted.
4. Personalized orders are FINAL SALE and NOT eligible for returns, exchanges, or discount upon the order confirmation.
5. All orders are COD ONLY and the payment is collected upon the order submission.
ABOUT PERSONALIZED
At House of Jewellery, we believe that every piece should tell a unique story. Our personalized jewellery services allow you to pick a variety of font styles and designs. We also offer custom engravings to bespoke designs, we work with you to craft jewellery that is as meaningful as it is beautiful.
WHY PERSONALIZED?
Personalized name jewellery is an important service for retailers because it offers customers a unique and meaningful way to express their individuality. This type of jewellery creates a personal connection, making it an ideal choice for gifts and special occasions. By offering personalized name jewellery, retailers can tap into a growing demand for custom and bespoke items, catering to customers looking for something more than mass-produced pieces. It also creates a higher perceived value, as personalized items are often seen as more thoughtful and exclusive. Additionally, it allows retailers to build customer loyalty, as shoppers are more likely to return for custom pieces that resonate with their personal style or significant life events..
Please Choose Your Metal Option for your Personalized Order
HOW TO ORDER
Step 1: Click below to download and access our full personalized catalogue with all our styles and wholesale pricing. Note: Will only work if you are logged into your account.
Step 2: Click Here to download our fillable PDF Order Form, Be sure to double-check your submission before sending it to [email protected], as when it comes to personalized jewellery there is no room for error.
Step 3: Email your completed order form to [email protected] and we will confirm your order via email or phone.
Step 4: We will charge you a 50% deposit for your order as we start processing it for production.
PLEASE NOTE:
As Sterling Silver prices can shift with the market, the prices in our catalogue may vary from time to time. To make sure you have the most accurate and up-to-date pricing, we recommend reaching out to us with the item codes before placing your order. We're happy to confirm everything for you!
All orders are submitted for manufacturing every Friday. As such, the 15 days processing time will start the Friday you submit your order. If Friday falls on a holiday, the order will be submitted on Thursday. Orders placed before Friday will not be submitted earlier. Orders placed on Saturday/Sunday will not be added to the already submitted order.
ARE YOU LOOKING FOR A CLIENT COPY?
Download this file by clicking below to keep a client copy of the Catalogue without pricing. We encourage you to print this out so you can have it as a valuable in-store resource.
FREQUENTLY ASKED QUESTIONS
Can you create your own custom design?
It’s possible! The feasibility depends on the complexity of the design and may involve an additional cost. Feel free to email or call us for more details.
Do you offer the Personalized Collection in karat gold?
Our Personalized Collection is available exclusively in:
- Rhodium-plated sterling silver
- Gold vermeil sterling silver
For designs in solid gold, simply click the Solid Gold button above to explore the available options!
Can I view live samples before placing an order?
Absolutely! You can check out live samples in our showroom or explore our entire collection on our Instagram account.
